Privacy policy
Last updated: June 2026
At Gifties ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
When you interact with our website, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
Order Information
- Products purchased
- Order history
- Transaction details
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics information
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Verify transactions and prevent fraud
- Improve our website, products, and services
- Respond to inquiries and customer requests
- Comply with legal and regulatory requirements
3. Payment Information
Payments on Gifties are processed through trusted third-party payment providers such as Cashfree, Razorpay, UPI providers, banks, and other authorized payment processors.
We do not store your complete debit card, credit card, banking credentials, CVV, or UPI PIN on our servers.
All payment information is processed securely by the respective payment provider in accordance with their privacy and security policies.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
- Payment gateway providers
- Shipping and courier partners
- Technology and hosting service providers
- Government authorities when required by law
Such third parties receive only the information necessary to perform their services.
5. Shipping and Delivery Partners
To fulfill and deliver your orders, we may share your name, contact number, and shipping address with logistics and courier partners.
These partners are authorized to use your information solely for delivery-related purposes.
6. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance shopping experience
You may disable cookies through your browser settings; however, some features of the website may not function properly.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
9. Your Rights
You may contact us to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information (subject to legal requirements)
- Ask questions regarding our privacy practices
10. Children's Privacy
Our website is not intended for individuals under the age of 18 years.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of such external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page along with the updated effective date.
13. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
Gifties
Email: support@gifties.in
Website: https://www.gifties.in
Business Address:
Trimurti Nagar, Gupta Kirana Stores, Dombivli, Kalyan, Thane, Maharashtra – 421201
Phone Number:
9321022423